Application Development & Support

If you already have your own in-house bespoke applications, you are probably all too familiar with these problems:

• Bespoke development is detracting from your core business
  
• You can't keep up with changing business requirements
  
• Keeping staff with the technical expertise is increasingly difficult
  
• Cost of supporting, upgrading and adding new functionality grows year on year

We can help

With the right skills to support and develop your application, we can make sure that you get maximum return from your investment.

Our team of highly skilled analysts, developers and DBAs can support your environment as it stands and continue to add new functionality conforming to best of breed practices.

To ensure that we fully understand your business requirements we go through a series of core steps before support commences:

• Application Health Check
  
• Technical Infrastructure Health Check
  
• Client Handover
  
• Support Commencement

The Application Health Check reviews your current application. This includes (provided they exist) initial business requirements, process flows, all project documentation, test scripts and current list of issues and planned modifications. The Technical Infrastructure Health Check reviews the current connectivity, hardware, operating system and Oracle environment.

The Client Handover takes place once the Health Checks have been completed and connectivity is in place. Support then commences and you can rest assured that you've got the backing of a whole team.

Managed Services

• Flexible Support Options
  
  
• Oracle Functional & End User Support
  
  
• Oracle DBA Support
  
  
• Additional DBA Resource
  
  
• Benefits of ComTec's Support