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HomeSolutionsBusiness IntelligenceMethodology


Methodology


ComTec follows a five-phased consulting methodology to achieve Business Intelligence. We extensively document each phase of this approach in a project repository:

Phase One: Analysis and Design
The commencement of the analysis and design phase involves the generation of inputs such as the client profile. Key business drivers are reviewed in order to establish a common understanding of business objectives and constraints. The prioritization of objectives is determined and metadata is captured.

Blueprint (Definitions and Planning)
Within the project, the jobs that are to be accomplished are scoped and required innovations assessed. At this stage ComTec's experts outline the tools that will be utilized to accelerate client's data project.

Planning involves creating a clear blueprint for realizing the target solution, options and resulting tradeoffs. Planning is an intricate process that includes development of the:

  • project plan
  • approach
  • scope
  • prioritized deliverables
  • resource plan
  • risk management plan
  • change management plan
  • collaboration plan
  • assumptions
  • cost/benefit analysis

ComTec leads client in the development of the strategic and tactical plans which lay out how the project will be accomplished and deployed.

Phase Two: Development
During the development phase, ComTec's experts meticulously create and test the product as defined by the requirements documentation that was drafted during the Planning phase.


Phase Three: Pre-Production (Testing)

This is one of the most important stages in the roll-out of client's initiative. Quality assurance is dictated by our commitment to pre-production process such as:

  • SIT cycle (System Integration Testing)
  • UAT cycle (User Acceptance Testing)
  • Performance Tuning
  • Training


Phase Four: Production (Deployment)

During the deployment phase ComTec's experts perform the necessary tasks to get the product into the hands of the users. Tasks completed during this phase can include installation, training, client support and help desk activities.


Phase Five: Post-Production
(Support, Administration, Customer Assurance and Change Management)

Once the product has been deployed, ComTec's commitment to its successful implementation becomes more apparent than ever. Our experts monitor and assess the delivery in the post-production period through knowledge transfer, production support and a warranty period.






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