Resistance to change by employees is the most commonly cited reason for business project cost overruns and failure. Change management and process adoption—the process of facilitating and accelerating major business initiatives within an organization—specifically targets the root causes of resistance and provides strategies and tools to overcome it. Companies that implement effective change management can dramatically reduce their implementation costs and achieve more rapid return on their investment.

ComTec’s change management services assist companies in the definition; formulation and execution of programs that help energize and motivate people to take ownership of change. Our change management team delivers a range of services, including:

• Strategy Development to engage senior management
  
  
• Scope Assessment to identify audiences impacted by a strategic change initiative
  
  
• Change Impact Analysis based on a change readiness survey of impacted users
  
  
• Change Impact Matrix to identify direct impacts and develop specific action plans mitigating identified impacts
  
  
• Transformation Plan to propose a set of activities to address employees acceptance and readiness for change
  
  
• Communication Strategy to ensure that a clear and consistent voice emanates throughout the change initiative
  
  
• Communication Plan to target the key messages that will be delivered to audience groups at critical times
  
  
• Team Development to align individuals in teams or on projects to achieve business goals and objectives
  
  
• Organizational Effectiveness to facilitate workshops that develop "to-be" processes, organizational structures and responsibilities

ComTec provides clients with creative solutions focused on identifying, mitigating and communicate the impact to people, processes and the organization itself. In addition, change management addresses performance, attitude, and behavioral issues, while helping end users overcome their resistance to change.


ComTec's Change and Learning Technologies professionals can deliver the following services:

• Application and Operations Training
  
  
• eLearning