Services and capabilities

From providing consulting and systems integration services to managing IT and business functions on behalf of our clients, ComTec provides an all-encompassing offering that includes the planning, design, development, implementation and management of highly effective business and IT environments. Our global delivery capabilities include onsite, home-shore, near-shore and off-shore options, giving our clients the flexibility to choose the model that best meets their needs.

Through our vertical expertise in financial services, government and healthcare, telecommunications and utilities, manufacturing, distribution and retail, we provide clients with a partner that is not only expert in IT, but expert in their industries. This combination of business knowledge and technology expertise allows us to help our clients adapt as their industries change.

Managed services components

• Technology management - We have complete IT infrastructure management capabilities, allowing clients to delegate entire or partial responsibility for their IT functions.
  
• Application management - We provide maintenance and improvement for clients' business applications, helping reduce costs and ensure faster delivery of new initiatives.
  
• Systems integration and consulting - We customize and integrate leading technologies and software applications to create IT systems that meet clients' strategic needs.
  
• Business process services - We manage back-office business processes and transactions on behalf of our clients, allowing them to concentrate on their core business, strengthen their competitiveness and improve their bottom line.

Our approach

ComTec has developed an innovative, flexible and professional approach for providing services. We structure each relationship to meet our client’s unique business goals and build in flexibility to meet current and future needs. ComTec provides end-to-end IT and business process services that include consulting, systems integration and the management of business and IT functions as well as industry specific solutions.

ComTec employs a compelling and unique delivery model, a flexible, scalable and cost-effective solution to meet our client’s business and IT needs. Clients choose from a palette of offerings to create the onsite, offsite, nearshore, offshore combination that gives them the savings, efficiencies and control that they want. Our delivery model is supported by our strong corporate governance policies, which prescribe our beliefs and practices and balance the needs of our three key stakeholders: clients, members and shareholders.

ComTec brings the following for each relationship:

Quality and delivery track record – Quality processes have always been at the forefront of ComTec’s operations. Our track record of on-time, on-budget delivery is rooted in the ComTec’s Management Foundation. Our delivery approach differentiates ComTec from many competitors. We adapt to the client's way of conducting business, which is the least disruptive to them and maintains their control of strategic functions. At ComTec, we listen closely to our clients to thoroughly understand their needs and carefully adapt our solutions and processes accordingly.

Flexible and accountable partnerships – Leaders in many industries have made ComTec their partner of choice. We have achieved this status by listening to our clients and by nurturing an internal business concept that provides the right degree of empowerment and accountability at all levels. ComTec ensures that clients contacts live and work in their communities, fully understanding their business needs and being accountable for project success. This translates into rapid decision making, agile delivery and ability to adapt to challenging situations.

Industry depth and expertise – ComTec has long and focused practices in all its core industries, providing clients with a partner that is not only expert in IT, but expert in their industries. Our knowledge and experience with each industry’s business environment and practices enables us to design solutions that address industry-specific issues. This combination of business knowledge and technology expertise allows us to help our clients adapt as their industries change.