With expertise and knowledge covering the entire Oracle product range, we make sure you a robust architecture to deliver optimal performance, maximum uptime and security to your business.

We implement production strength backup & recovery processes utilizing RMAN, upgrade to and from all versions of Oracle, troubleshoot issues and recommend/implement DR solutions for organizations across all market sectors.

Our client base includes companies of all sectors across all market sectors. All ComTec's experienced DBAs and consultants are Oracle Certified Professionals, ensuring that we have the right knowledge and experience to make a difference to your business.

Consultancy includes:

Installation
Ensure your Oracle environment is installed correctly by our expert consultants. Installation covers configuration, performance, resilience, security and backup/recovery. ComTec can install 8i, 9i, 10G and RAC.

Configuration
Installing Oracle out of the box is simpler with each release of Oracle, but ensuring optimal performance and resilience requires expertise.

Performance Tuning
A badly performing database costs money. Our consultants have experience in tuning both the application and the database to ensure you get optimal performance.

Backup & Recovery
We recommend the backup methodology to meet your business requirements. Hot and cold backups, RMAN, exports, and more.

High resilience
Oracle Hot Standby, 9i/10G DataGuard, replication, 9i/10G Real Application Clusters (RAC) - we recommend, implement and support these options.

Middle tier
Oracle 9i/10G Application Server installation, configuration, trouble shooting and support. We understand web caching, single sign on, toplink and more.

Operating Systems
All operating systems including Linux, Sun Solaris, HP-UX, IBM AIX, Tru64, VAX VMS and all Windows variants.

Oracle Healthcheck
To ensure that client's Organization is gaining the best possible return on your investment, a ComTec's Oracle Health Check can provide an independent and cost-effective overview of your current Oracle environment.

It can focus on a specific area such as a poorly performing application, or to help scope a new database server. Following a Health Check, ComTec's clients have often seen significant performance gains - queries reduced from 60 seconds to two seconds for instance. This could be through the addition of indexes, query rewrites and database tuning.

In addition, many of our clients have implemented production strength backup and recovery procedures after we demonstrated that their current backups weren't working as well as they could. The final Health Check report details not only your Oracle environment, but lists a number of recommendations relating to each of the areas detailed above.

Performance Tuning
An Oracle environment can be a complex one. N-tier infrastructures with third party products, applications, customizations and systems are rarely simple. Finding the cause of a particular performance problem, or ensuring batch runs complete within the allocated timeframes can be very time consuming.

To help you troubleshoot your Oracle environment quickly and efficiently, ComTec can carry out Oracle Health Checks. These document your environment and provide a range of recommendations to improve your overall system performance or solve a specific problem.

In addition, we are able to review data loads, functionality problems, slow performing applications and databases, back-up and recoverability issues and much more.

Disaster Recovery and Resilience
To make sure you have effective back-up and disaster recovery procedures to keep your Oracle-based applications running all the time, ComTec can help you with cost-effective consultancy services.

After reviewing your company's Oracle environment, we will recommend and implement one or more of the following: -

• Backup/recovery procedures
  
• In-built server resilience
  
• Server clustering
  
• Oracle 9i/10G Real Application Clusters (RAC)
  
• Oracle Parallel Server (8i)
  
• Geographic fallback (Oracle 8i Hot Standby or 9i/10G Data Guard)
  
• Oracle Replication
  
• Documentation with escalation procedures
  
• Remote DBA support

In addition, through our partners we can offer fully managed hosting options, business continuity services - disaster recovery seats - and more.

Methodology & Solutions
When supporting your business with a range of Oracle applications, we do much more than just supply the products your company needs and leave you to it. First of all, we carry out a full pre-scope where we talk to you in detail and get to know your business requirements before providing the Oracle products your company requires. Once they're up and running, we then make sure you get the most out of them now and in the future, by providing training and on-going support. Moreover, thanks to our expertise and Oracle's predefined business flows, we can guarantee to make your business processes as streamlined as possible and reduce the time it takes to implement your systems.

Above all, at ComTec we're fully committed to providing the total solution and achieve this by bringing our own added value to Oracle's proven, high performance E-Business Suite family of applications.

Applications

• E-Business Suite
  
• Bespoke Applications